TERMS
& conditions.
The principles and agreements that govern our working relationship — clear, fair, and transparent.
Introduction
These Terms and Conditions govern the use of CraftLine's website and services. By accessing our website or engaging our services, you agree to comply with these terms. If you do not agree with these terms, you should not use our services.
Services
CraftLine provides digital services including but not limited to:
- Web application development
- SaaS platform development
- Mobile application development
- UI/UX design
- AI system development
- DevOps and cloud infrastructure
Service details, scope, timelines, and deliverables are defined within project agreements.
Project Agreements
For development projects, a formal agreement or scope document may be established outlining:
- Project scope
- Deliverables
- Development timeline
- Payment structure
- Intellectual property terms
Both parties are expected to follow the terms defined in these agreements.
Payments
Project payments may follow structures such as:
- Fixed project pricing
- Milestone payments
- Monthly development retainers
Payment schedules and currency details are defined within project agreements. Failure to complete agreed payments may result in suspension of services.
Intellectual Property
Unless otherwise specified in a written agreement:
- Clients receive ownership of the final custom-developed project after full payment is completed.
- CraftLine retains ownership of internal development tools, frameworks, and reusable components used during the project.
- Clients are responsible for ensuring that any materials provided to CraftLine do not infringe third-party intellectual property rights.
Confidentiality
CraftLine respects the confidentiality of client information. Any proprietary information shared during project discussions or development will be treated as confidential and may be protected by Non-Disclosure Agreements when applicable.
Scope Changes
If project requirements change after the initial agreement, additional work may require:
- Revised timelines
- Additional development costs
All scope changes will be discussed and approved before implementation.
Third-Party Services
Projects may involve integrations with third-party platforms such as payment gateways, APIs, hosting providers, or analytics services.
CraftLine is not responsible for the performance, policies, or availability of these third-party services.
Limitation of Liability
While CraftLine strives to deliver reliable and high-quality software solutions, we cannot guarantee that software will be free from all defects or interruptions.
To the maximum extent permitted by law, CraftLine shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
Maintenance and Support
Maintenance or support services are provided only when included in the project agreement or support contract.
Ongoing maintenance may require a separate service agreement.
Termination
Either party may terminate a project agreement under defined conditions, including:
- Breach of agreement
- Non-payment
- Mutual consent
Work completed up to the termination date may still be subject to payment.
Governing Principles
These Terms are intended to reflect standard international software service practices. Any disputes should first be resolved through good-faith discussion between both parties.
Updates to These Terms
CraftLine may update these Terms periodically to reflect operational or legal changes. Updated versions will be published on this page with the revision date.
Contact
For questions regarding these Terms and Conditions, please contact CraftLine through the official contact details listed on our website.