PRIVACY
policy.
How we collect, use, and protect your personal information — explained transparently.
Introduction
CraftLine ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services. By using our website or contacting us regarding our services, you agree to the practices described in this policy.
Information We Collect
- Name
- Email address
- Company name
- Phone number
- Project details or inquiries submitted through forms
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Referring URLs
This information helps us improve website performance and user experience.
How We Use Your Information
CraftLine uses collected information only for legitimate business purposes, including:
- Responding to inquiries or project requests
- Communicating with potential clients
- Providing software development services
- Improving our website and services
- Maintaining security and preventing misuse
We do not sell or rent personal data to third parties.
Client Data Protection
For development projects, any client data, project information, or proprietary materials shared with CraftLine are treated as confidential.
We implement reasonable technical and organizational safeguards including:
- Secure communication channels
- Controlled internal access
- Secure infrastructure environments
Client intellectual property and confidential information remain protected.
Cookies and Website Analytics
Our website may use cookies or analytics tools to understand how visitors interact with our website. These tools help us analyze website traffic, user behavior, and performance improvements.
You may disable cookies through your browser settings if you prefer.
Third-Party Services
Our website or services may integrate third-party tools such as hosting providers, analytics platforms, or communication tools. These providers may process limited technical data necessary for their services and operate under their own privacy policies.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.
However, no internet-based system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Respond to inquiries
- Maintain business communication
- Fulfill contractual obligations
Information may be securely deleted when it is no longer required.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Requesting access to your information
- Requesting corrections
- Requesting deletion of your information
Requests can be made through our official contact channels.
International Clients
CraftLine operates from Bangladesh while serving international clients. By contacting or working with us, you acknowledge that your information may be processed in accordance with this policy.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be available on this page with the revised date.
Contact
For questions regarding this Privacy Policy, please contact us through the official communication channels listed on our website.